At European Technology Group for metal detectors, we take pride in the quality and reliability of our products.
We are committed to providing our customers with the best gold and metal detectors, and we back this with a comprehensive warranty policy that ensures your satisfaction and peace of mind.
Our Commitment to Quality:
All our devices undergo rigorous inspection and testing processes before they reach you to ensure they meet the highest standards of performance and durability. We trust the technology we provide and strive to ensure you have the best possible experience on your treasure-hunting journey.
Warranty Period:
All gold and metal detectors we sell come with a warranty.
The warranty covers manufacturing and material defects that may appear with normal use of the device.
What Does the Warranty Cover?
Repair or Replacement: In the event of any manufacturing defect during the warranty period, we will repair the device or replace it with a new one of the same model at no additional cost.
Technical Support: We provide full technical support to help you resolve any issues you may encounter with your device. Our team of experts is always ready to answer your questions and provide the necessary guidance.
What Is Not Covered by the Warranty?
This warranty does not cover the following cases:
Damage resulting from misuse, negligence, or accidents.
Damage resulting from attempts to repair or modify the device by an unauthorized party.
Failures resulting from the use of incompatible accessories or batteries.
Normal wear and tear of parts due to regular use.
Provide Proof of Purchase: Please have the original purchase invoice ready as proof of the purchase date and warranty validity.
Shipping Instructions: Our team will provide you with the necessary instructions on how to ship the device to our authorized service center.
How to Obtain Warranty Service:
If you have any questions about our warranty policy, please do not hesitate to contact us. We are here to help.
If you encounter a problem with your device during the warranty period, please follow these steps:
European Technology Group Address: Karlsruher Str. 18,
30880 Laatzen, Germany
Phone:
+4915737338870
Email:
